Fencers, are you sure you want to get into the mud as well? Ok not sure why but. .. Whatever
No it's not subjective AT ALL. CDPR made some very specific claims about what you'd be able to do in game. These claims were not backed up. That's not an opinion.
Customisation? A few presets on character creation. Can't even change your haircut in game. Games from 15 years ago were offering more customisation.
Your choices affect the game. This has been refuted several times. Your initial story changes nothing really. The game is linear and in the majority of cases you have no input. Both small term, with your dialogue options and long term, overall the arching story.
Get immersed in Night City. How? There's videos comparing stuff like, interacting with vendors, eating food, talking to random npcs between CP2077 and other games and it's painful to watch. Gta 3 had better AI and a more interactive environment. Fact here is, there is LESS interaction between the player and the environment than there is in other games of a similar genre.
So let's take a standard open world game of the past 8 years. There's more customisation, interaction with the world, and more choices available to the player. That is undeniable, whether people enjoy CP2077 or not.
Would you not agree?
Also in terms of advertising. Yes that's right. No one will advertise that as such. They used the wrong terminology however. They advertised as something that will "revolutionise the way we see open world". It did for sure but not in the right way.
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How exactly. If a developer says "there will be X in game" then X is not in game, how is that the fault of the customer. Puzzling statement.