Originally Posted by
Kralljin
Then you should have a CM to compile that feedback and present in a decent form to the developers, those then decide what to act further.
Devs aren't supposed to copy ideas from the communtiy at verbatim, but rather look to the underlying issue.
If people are starving and beg for food, then the smart solution is to give those people work so they can buy food, not just *give* them food.
And here's the deal in regards to SL: They are basically now giving into the "Covenant restrictions suck!" feedback - just almost one year later, they are essentially admitting that they were wrong in those instances.
Which, you know, would not even be the greatest issue in the grand scheme of things, but rather, that this has now happened for the 3rd time.
It happened with AP / Legiondaries in Legion
It happened with Azerite / Corruption in BfA
It happened with Covenants / AoE cap in SL
If you think your design is superior, fine, then you simply have to live with certain people not liking your decisions, you can't make everyone happy.
But your MO to design a game just cannot be to first disagree with feedback, only to then implement months later, at a certain point you should wisen up and realize that those restrictions and inconveniences are not making the game better.
Because that is the underlying theme of all those cases: They are restrictions to prevent the player to play the game in a certain way.