ok well you clearly don't know what you're talking about when you say they listen to players about retail decisions
it's really not that simple. The loot situation as it stands just won't be healthy for the player count, loot keeps a lot of people playing. In your scenario even when the player is chill about loot perform well, there may not even be the correct items dropping to reward them. Bad RNG and no rewards will eventually burn out any type of player.