I see a lot of casuals complaining about lack of progression which is a very valid complaint. I believe the main culprit is covenant gear. There are 9 pieces of covenant gear that scale up to 197. Within a few hours of hitting 60, all that's required is to do the campaign, then knock out the 2 750 anima dungeon quests, and the 1 1250 anima sire quest from lfr. In 5 or so hours, casuals get 9 pieces of 197 gear, and a 187 weapon. Can pvp for a few hours and fill in the offslots with 197 honor gear.
This has ruined the previous pathway of progression. No need to do normals that grant 158. No need for heroics that grant 171. No need for mythic 0 that grants 184. No need for LFR (besides the sire quest, or 1 boss for a specific lego) that grant 187. No need for world quests which i believe grant 194. All of these are almost instantly obsolete within 24 hours of hitting 60.
The only "casual" content left is callings once a day for a low chance of up to 203 ilvl gear. World boss once a week for a low chance of 207. And 2 layers of torghast once a week until they get their 235 lego.
The next step for them to get gear drops, is normal raids that only drop 200/207. Or step into heroic for 213/220. M+7 for 200 drops or m+2 for a once a week reward for 200 from the vault. Or do queued pvp for slow trickle of conquest to get 200 ilvl, or get up to at least 1400 in rated for 207. Certain "casuals" have expressed some form of aversion to this content, I believe because it's unqueued.
If covenant gear got nerfed to a lower ilvl, or timegated in someway, maybe similar to the great vault with weekly capped upgrades, then casuals would get back the progression they are asking for. Would casuals prefer this progression? Or do they prefer the easy 197 gear?