This case is stealing. If they had sent the guy a 19inch TV he'd been all up in arms about it wanting to sue, wanting his money back, a free tv to compensation, etc.
I'm sure that the part about the shipping company reaching out and contacting him to resolve the issue was left out before the law was called and showed up.
Should have done the ethical and right thing and gotten the right TV and had the other one picked up.
According to Clark Howard if something shows up at your door with your name on it unsolicited then it's yours free of charge. But I'm not a lawyer.