But they did exactly like that. I preordered and got early access so i could see exactly what was going on, and they did exactly like that. Servers were full, ppl whinned on the forums, they opened more servers, they also got full, then a few more.
It's a fact that the release was a very sucessfull one for Bioware, lots of ppl trying out the game. The alternative was to not open servers and leave ppl pulling their hairs just because they couldnt stand 3h long queues.
And i'll say it again, their only mistake was not to forsee or prepare correctly with a server transfer system. Either they were blinded with optimist by the way release went or they just did a piss poor job at preparing for how the situation is atm.
Alyssa hited it on the spot, low pop servers are in fact the reason for the vast majority of the issues with the game. Content wise, gameplay wise, visualy wise its very, very good and just needs to have a few more ppl online