I completely agree with OP.
I see the majority of people against what he is saying, is saying that players need some sort of progression to their character to want to keep playing.
The progression is available, they just have to do it. Which is what they don't want, the majority of casuals i have encountered, just want to get the best loot possible for the minimum effort.
And i do understand Blizz has to cater to these players because they are keeping the game running, that doesn't mean it's the right thing to do.
Every player has access to the same thing within the game, some are just willing to go and get it, while others just want it handed to them.