http://www.pcgamer.com/2013/03/28/bi...-old-republic/
I'm blown away...like, completely blown away. The "We were an inexperienced studio" bit doesn't fly considering everyone running the show for the game had years (a decade or more in some cases) of experience working on MMO's.
Bright note is that subscriptions are apparently on the rise, so they must be doing something right.