I've been having an issue with Blizzard, where without even a final warning on the account; and nothing even over 24 hours of suspension time they closed my account and said no inquiry can be made about the matter. The reason being they felt their staff was being harassed as a result of how often I replied to tickets when an issue was not resolved and asked it to be. Now, technically such a thing would go to small claims court; but with a huge company like such they would never appear in a small claims court and therefore a payout being received is most likely.
Why is it a company like this, gives cheaters 6 months of suspension but people they do not like an account closure is beyond me; and of course you being the third party cannot know all of the information regarding the matter. (Unless of course, you PM me.) It just seems like the company doesn't care, and anyone they deem as a problem gets utterly ignored.