Problem is - forced socialization isn't right way to do it. First of all MMORPG acronym doesn't have letter S in it and therefore MMORPG =/= social game. MMO is just "many players can be online at the same time", nothing more. Blizzard already do way too much with forced socialization on retail. You're nobody, if you don't do M+ or raids. For example your progression stops at 197, may be 200ilvl. And their content is actually designed to force "socialization". For example that WQs, where they put 5 mobs with long respawn and require you to kill 20 of them, that look like traffic jam at rush hour, with people overtaking you via roadside. You HAVE to group, not to sit there for hours. But thing, Blizzard don't understand - grouping just for the sake of grouping isn't socialization. It's just annoyance, that drives players away. It's also falls into "forced PVP" category in WM. Without WM it's just exceeding competition.
Of course it's their choice to design their game this way. But I prefer smoother, meditative and relaxing game. Things like "queues on mobs" are stressful. And I don't want to pay money to be stressed. That's why I'm unsubbed. And game design is so bad in two latest xpacks, that I'm not even sure, that flying in 9.1 will help to fix it.
Blizzard don't even understand, that such experience is NEGATIVE, because it's actually intrusion to personal space. In real life people pay money to AVOID it, because it feels like HUMILITATION. Yet Blizzard think, that they need to teach us to bear it. For money. Yeah.