I'm not assuming anything. I'm taking a refined understanding of the English language, something that I studied for entire life and did well enough to receive a degree in. It's actually assumption on your part that the words can mean anything differently than they should. If you wind up being right, which is entirely possible... It would mean that it's another example to add to their growing collection titled, "How Not to Communicate with Your Customers: A Treatise on Inane Language Concepts".