Eh I get the complaints about the faceless state of WoW, but I prefer it over being stuck on a small sever and spamming LFG xxx in trade chat for 30 minutes to run heroics. I really do miss logging on and getting whispers asking me to come and heal something though.
I'd say LFG has changed the game's community than any other change they've made. It has huge positives and negatives.
Back on topic: Wow is already faceless, might as well embrace it fully with changes like this.