Has anyone had this issue?
Basically, I wanted to level a new Warrior alt. I know I have the PvE dps chest and shoulders, since I used them on my Paladin and Death Knight.
However...they are missing. I checked every character, every bank, and they are missing. I definately didn't have them on a character I've deleted, and I know they can't be mailed to the wrong character since its bind on server account.
So I open a ticket. After explaining it several times to a GM (since apperently he didn't understand the question) it seems...I have to go grind for them again.
So yeah, great. My heirlooms disappear and Blizzard doesn't know a thing about why. Also this GM seemed to not understand how BoA's worked, and asked if I mailed them to another player. Yeah, real confidence in your abillities there.
You'd think that BoA items would be logged on a database or something. Otherwise why call it Bind to Account?
Anyone else have this happen to them? A guildie said something similar happened to him, but that he 'didn't really care enough to do anything about it.' Still a crap thing to happen!