https://m.youtube.com/watch?v=uE8BB-ioNRw
I was wrong; changing your mind is only acceptable if store policy allows it. If there's a legitimate reason to return an item, though, the consumer has a good chance at being able to do so.
https://m.youtube.com/watch?v=uE8BB-ioNRw
I was wrong; changing your mind is only acceptable if store policy allows it. If there's a legitimate reason to return an item, though, the consumer has a good chance at being able to do so.
Every country likes to throw on extra costs to 'operate in Australia'. All companies do it and it's good it's biting someone big in the arse. Maybe the others will also get bitten.
Paladin Bash has spoken.
"In order to maintain a tolerant society, the society must be intolerant of intolerance." Paradox of tolerance
This really doesn't apply to most indie games, who are actually the culprits to a lot of the crappy nonworking games on Steam. Go figure.
Funny thing is, as mentioned in that video above, evil-everyone-hates-destroyer-of-games EA allows no questions asked refunds within 24 hours if you are not happy with the game. Steam, the everyone-loves-though-they-pretend-to-hate-DRM, does not. Silly gamers.
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"I would let Anduin ravish me." - aiko
As sad, perverted, and ironic as this is; it's true. Which is because, for the most part, EA operates in America, and they aee by far more prolfic than Valve, and therefore under heavy scrutiny by our law.
Valve, on the other hand, doesn't mainlh work in America but rather on an overly international basis. Valve can't conform to everyone's laws, and the law can only go so far (ie, Austraila can't demand that Valve give all customers the right to refund, under the threat of closing down Valve; they can only demand Valve give refunds to all Australians under threat of no longer being able o operate in that one country). Hoefully, more nations will join in and pressure Valve to change policy.
Hmm. Interesting. Norway, as most of Europe has similar laws. A 30-day no questions asked refund/return policy on physical items and a 14-day refund/return policy on digital goods. (That excluding our 2/5 year warranty and RMA)
How I know? I worked at the Norwegian Consumer Council (our version of the ACCC)
Return policy would be nice to see in Steam, though it should remain reasonable. Give something like a 14+ day policy, and single player games will go DoA thanks to the many beating it to later on get the refund. IMO 3-5 days is more than enough to see if a game is worth the money or not.
I wonder how this would work for the sub MMOs. Can you get the sub fee back? The Box retail?
"Oh boy this game looks awesome, sounds awesome" -> Installs it and works like shit on the pc setup. GG
No, australian consumer laws work similarly to how they do on my country (despite some minor variations but they work on the same basis) the law doesnt allow you to return products that you didn't like, you can return a product due to its bad quality/material (our commerce code shows an example of "wedding rings", i dont even) or when the purpose that the product was supposed to fulfill wasn't done, now there's another way to get your money back and that's when you consider the contract you made as an act of volitude and you claim that there was "dolus generalis" in terms that the product malfunction was so big you wouldn't have bought it in the first place if you knew about the problem and you can either ask the judge to declare:
A) Void contract
B) Reduction of price in case the product can still work but the problem the product had was big enough you would've bought the product at an inferior price (this is not dolus generalis in itself)
Last edited by barackopala; 2014-08-31 at 05:38 AM.
Cod has a new campaign, new weapons, new multiplayer levels every year. Zelda has been recycling the same weapons, villains, and dungeons since the 80's. Zelda recycles enough to make cod blush. The same weapons, villains, dungeons, and princess in every single Zelda for the most part. It's almost as cheesy as bowser vs Mario round 35
If the Death Star that is Origin can give have a 24 hr refund policy I see no reason why Valve couldn't do similar.
When you see someone in a thread making the same canned responses over and over, click their name, click view forum posts, and see if they are a troll. Then don't feed them."Gamer" is not a bad word. I identify as a gamer. When calling out those who persecute and harass, the word you're looking for is "asshole." @_DonAdams